Delivery & Returns

Delivery

When will my order be shipped?

Orders are usually processed and dispatched every Monday and Thursday. However, there are occasions these days will vary.

You will receive an email confirming the dispatch of your order.

How long will my order take to arrive?

UK & CI orders: We send all products by Royal Mail First Class Post. Please allow 2-3 days.

Other destinations (outside of the UK): Please allow 5-7 days.

What if I want to change my order before it has been dispatched?

Please email info@lonelygoatrc.com to make any changes.

Returns

We offer a 28 day returns policy. Please email info@lonelygoatrc.com if you would like to make a return – providing the order number and reason for refund of the item (s).

The returned item(s) must be unworn, and in its original packaging.

In the event that an item is returned to us in a poor condition, we may not be able to accept it for return and refund.

When you return you must cover the shipping charges. As soon as we receive them, we will issue your refund, back to you original payment method.

We do not take responsibility for any goods lost during the return shipping, We recommend that you use a tracked postal service.